How long will my wig last?
All of our wigs are made with 100% human hair and will last 1-3 years with proper maintenance.
How do I know what density to choose?
Density is the amount of fullness that a wig has. This is equivalent to how many bundles you would choose for your desired fullness when getting a sew in.
What is lace type and what are the differences?
Lace Front Wig – The most popular lace wig. Great for newbies and veteran wig enthusiasts. The front of the wig is a lace foundation with individual strands. Any area with a lace foundation allows for parting throughout and will give the appearance of scalp. The back is machine weft tracks and adjustable straps. This wig is usually applied with lace wig glue, lace wig tape, or a combination of an elastic band and freeze/holding spray for a glueless wear. Full Lace Wig– Another highly demanded trend of lace wigs in the hair market. Like the lace front wig, it also has a lace foundation but it is throughout the entire wig and not just the front. Having lace foundation throughout means that the entire wig is crafted with individual strands and no weft tracks. This allows for parting anywhere and more versatile styles like a high ponytail or even braids! U-part Wig– This unit is perfect for the person who loves the traditional sew-in. This wig is literally a detachable sew-in. It has an opening for natural leave out instead of lace. Closure Wig–
How do I measure my head for a wig?
Follow this link for a detailed video: Click here https://www.youtube.com/watch?v=Aoo_oJ8yUDs&t=23s
How long does it take to get my order?
Free 2-day shipping is used for all orders and everything except for wigs will ship the same day if the order is placed before 2pm eastern time. Any orders placed after 2pm will ship the following business day. We ask that you allow an additional 24-48 hours processing time for pre-made wigs to be customized and styled, and 3-5 working days processing time for custom orders. Please reach out to us via the Contact Us page if you have any questions during this time.
What is the refund policy?
All sales are final. Pick up orders that are not picked up within 7 days will be refunded minus a 25% restocking fee.
What shipping methods are available?
We offer free 2-day shipping and expedited shipping is also available for overnight delivery. All orders are insured and you will be provided with a tracking number once it has shipped. Pickup is also available at our Gwinnett Warehouse location only. Please make sure this is selected at checkout to pick up your order. You may reach out to us via the Contact Us page if you have not received your order within the expected time frame.